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Guest Relations Trainee - 16/11/18
| Type: | Formation | Type de contrat: | Stage | |||
| Localisation: | Bruxelles Brabant Flamand | Contrat: | Temps plein | |||
| Expérience: | Formation | Langue: | Indifferent Français Néerlandais Anglais | |||
| Compétences requises: | You are the point of contact for VIPs and for customers during events at the hotel. You welcome meeting guests and guide the guests to the meeting rooms, you guarantee guest satisfaction in case of long queues and you help guests where necessary, for example by booking tourist attractions. In addition, you coordinate the showrooms, you prepare guided tours (check showrooms, prepare keys) and you accompany these tours. You are responsible for taking care of guest letters in relation to all completed guest questionnaires and for calling in the event of special remarks; under the guidance of the guest relations manager. You also do the handling of minor complaints. Job Requirements • Discreet & Accurate • Organizing own work • Good command of English and preferably a second language • Attention to Quality • Commercial / Result oriented • Service-Oriented • Flexible • Collaborate | |||||
L'entreprise
| Coordonnées de l'entreprise: | NH Collection Grand Sablon NH Collection Grand Sablon |
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| Site internet de l'entreprise: | www.nh-hotels.com | |
| Description de l'entreprise: | The NH Collection Brussels Grand Sablon, formerly known as NH Hotel du Grand Sablon, is on Brussels’ most beautiful square, famous for its antique shops and chocolatiers. It’s only a short walk to the luxury boutiques along Avenue Louise. And near to the hotel are the Grand Palace, the centerpiece of the city, and the Royal Museums of Fine Arts. | |
| Offre de l'entreprise, conditions et avantages: | Besides a monthly pay of 500 euros NH Hotel group is offering the following advantages: - Special employee rates: staying in NH hotels worldwide! - Invite family and friends to stay at NH Hotels. - Great (international) career opportunities! | |
| Envoi CV (et lettre de motivation): | Please attach your CV and motivational letter Mr Alain Bouchat - Hotel Director a.bouchat@nh-hotels.com Rue Bodenbroek - Bodenbroekstraat, 2 B-1000 Brussels - Belgium |