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d'emploi / de stage

Receptionist - 25/04/18

Main purpose of job: The Front Desk is the heart of the hotel as it is the central information point for all our guests. It is important to be aware of what is going on in and around the hotel as well as what’s going on in the city. As receptionist you will be able to make the difference and make sure that the guest stay is one to remember. You will be the first and last contact with our guests and have the power to make the difference. Responsibilities / Tasks: • Check-in and Check-out (cashiering) • Making reservations • Reporting (important information for day/night operations, technical problems, discrepancies,…) to the right person/department • Provide assistance to our guests where needed • Communicate with the different shifts and departments • Ensure the work area remains clean and fully stocked • Making taxi reservations • Handling unexpected situations • Secure property revenue

Type:		Emploi		Type de contrat:		CDI
Localisation:		Bruxelles		Contrat:		Temps plein
Expérience:		Moins d'1 an		Langue:		Français Néerlandais Anglais
Compétences requises:		Skill set we are looking for: We are looking for a person preferably graduated in a hotel/tourism school or with apprenticeship qualifications in this industry. Practical working experience in Front Office Area (reception, cashiering or night reception) is a plus but not a must. • Dynamic, motivated and service minded • Flexible (working in shifts) • Friendly personality and high standard of customers' approach • Team player and positive minded attitude • Good organization and communication skills; Fluent in written and verbal English and French is a must (Dutch or any other language is a plus) • Computer literate (excel and word) - PMS system knowledge such as Opera is an advantage • Can handle more than one task/situation at the time and keeps control in stressful situations • Analyses relevant information about an issue and makes conscious decisions for action In addition, you can identify you with our 3 basic values: 1) Passionately committed, 2) Professional hospitality and 3) The power to please.

L'entreprise

Coordonnées de l'entreprise:		Thon Residence Parnasse Thon Residence Parnasse rue d'Idalie 8 1040 Brussels
Site internet de l'entreprise:		www.thonhotels.com
Description de l'entreprise:		Thon Hotels is part of the Norwegian hotel chain Olav Thon Group that carries the name of its founder Mr. Olav Thon. We have hotels in Norway, Sweden, Brussels, and Rotterdam. In Brussels, Thon Hotels is one of the largest hotel chains with almost 1500 hotel rooms and 44 meeting rooms in 5 hotels as well as 3 residences of full furnished apartments. We wish that all our employees are engaged, professional and service minded. Thon Residence Parnasse offers fully equipped one-, two- and three-bedroom apartments for both short- and long-term stays. The apartment hotel is centrally located in the European quarter, close to the Luxembourg train station with direct connection to the Brussels Airport.
Offre de l'entreprise, conditions et avantages:		In return we offer you: An exciting and challenging position, in a nice and dynamic working environment. We offer a position in one of Brussels' leading hotel chains, with good career opportunities. You benefit from a good salary package including advantages such as: • Hospitalization insurance • Attendance bonus or holidays • Internal and external trainings • Train subscription if this method is used for commuting
Envoi CV (et lettre de motivation):		Thank you for sending us your CV and motivation Pedro Corlazzoli pc@thonhotels.be Thon Residence Parnasse rue d'Idalie 8 1040 Brussels