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Meetings & Events Coordinator - 03/05/19

As a Meetings & Events Coordinator you will manage and coordinate all conferences, meetings, group functions and group activities. You will also assist in the daily work flow and ensure a spotless administration. You produce an outline of the event’s needs. This outline should include details as meeting space, lodging for guests, food and drink accommodations, telecommunications, audio-visual needs and transportation.   • Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example • Look smart – wear your uniform with pride • Preparation of BEO (Banquet Event Orders) and responsible to ensure they are issued & distributed in a timely way • Prepare all typed materials like proposals, contracts, signage, change forms and all other inter-departmental forms accurately • Distribute daily events reports to ensure communication to all internal departments throughout the hotel • Answer banquet and outdoor catering sales inquiries and routing them to the appropriate manager of handling • Monitor all correspondence to ensure it meets with Hotel policy, procedures and standards • Work closely with Banquet Manager to ensure all aspects of the event have been cost effective and serviced both clients and the hotel needs • Tour, inspect and monitor banquet rooms and presentations • Demonstrate a “can-do” attitude at all times • Maintain high standards of personal appearance and grooming • Conduct banquet and catering facility tours and entertain clients to enhance the guests’ meeting/banquet experience and to gather information for future meeting needs • In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food and beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity. • Arrange all details of meetings and conventions to include room set-up, staging, lighting, audio-visual, traffic flow, menus, décor, entertainment, group room blocks, transportation, billing instructions and VIP services. • Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing. • Communication client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service • Ensure accurate follow up and communication internally and to the guests/clients • Ensure that Opera Sales and Catering/other Banqueting software are updated daily for all event bookings • Ensure that all accounts are properly updated in the banqueting system • Ensure there are enough sales kits available for any customer visit • Ensure feedback received from host/guests are passed on to all departments • Ensure a positive working relationship between all departments • Generate various reports from banqueting systems and excel to track group and events revenue etc. • Follow-up with Sales Manager to obtain/confirm all event-related information in a timely manner • Maintain valid call objectives and relevant action plans for key accounts/key prospects and ensure all follow-up is done in a timely manner • Maintain an up-to-date activity and rate information for each account on the banqueting system

Type:		Emploi		Type de contrat:		CDD CDI
Localisation:		Bruxelles Aéroport Brabant Wallon Brabant Flamand		Contrat:		Temps plein
Expérience:		3 à 5 ans		Langue:		Français Néerlandais Anglais
Compétences requises:		• Great communication skills • Knowledgeable at negotiations and sales • Confident at presenting presentations • Receptive/flexible/understanding to guests needs and demands • Bachelor’s degree/higher education qualification • Must speak fluent English and either Dutch or French. • Any other language is a plus! • Well-groomed and professional appearance. • Result orientated & driven

L'entreprise

Coordonnées de l'entreprise:		Crowne Plaza Brussels Airport 4* Crowne Plaza Brussels Airport
Site internet de l'entreprise:		https://careers.ihg.com/
Description de l'entreprise:		The bright and modern Crowne Plaza Brussels Airport hotel is your peaceful retreat in the Corporate Village, 5 minutes by shuttle from Brussels Airport. FREE WIFI anytime, anywhere. Arrive at the calm oasis of Crowne Plaza Brussels Airport, surrounded by rolling lawns and a serene lake dotted with birds and ducks, to enter the light-filled, 6-storey atrium. The elegant ambiance of the Lobby is defined by clean lines and sleek furniture, which you'll find with added warmth in your stylish room or Suite, Stroll to nearby companies in the Corporate Village. Crowne Plaza Brussels is a short drive from the Brussels ring road, and you can leave your vehicle in our car park. Catch the shuttle from the hotel to Brussels Airport, where trains connect to the City Centre in 20 minutes. You can host events for up to 350 in our 16 meeting rooms and share Belgian beers afterwards in the dark wood surrounds of The Bar. Toast business success over succulent lobster or steak at our gastronomic Restaurant, or upgrade to Club level to challenge colleagues on the Wii in our exclusive Sky Lounge. Reflect on a stay worth celebrating in the Fitness Centre's sauna or steam room.
Offre de l'entreprise, conditions et avantages:		We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Envoi CV (et lettre de motivation):		CV and motivational letter required Jincy Gregoir HR Coordinator bruzm.job@ihg.com Leonardo Da Vincilaan 4 1831 Diegem